THE SIMPLE CUSTOMER OPERATIONS LAYER

Your work moves.
Your customer knows.

For orders, appointments, deliveries and services. Build the exact stages your team uses; Awam sends the right WhatsApp update whenever the work moves.

Create my free workspace→See how it works↓
✓ 10 EGP credit · No card · Arabic and English
Inside your business#1042
م
CUSTOMERMohamed Ali010 6350 4419
→Awam sends it instantly
WhatsApp•••
م

Mohamed Alionline

TODAY

MHi Mohamed 👋 Your order is now “Preparing”. We will keep you updated.

A real update your customer understands

One action inside your business

←

One clear WhatsApp update

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Fewer repeated questions

01
THE EXPERIENCE

Awam feels like the way your team already works.

WITHOUT AWAM

“Has my order shipped?”

“When is my appointment?”

“Is the technician coming?”

→
WITH AWAMMove the work once.

The customer receives the update automatically, in your business language and at the right moment.

02
MADE TO ADAPT

Not another system. Your own flow.

Retail & distribution

Order received → Preparing → Out for delivery

Clinics & appointments

Appointment booked → Reminder sent → Visit completed

Shipping & delivery

Parcel received → In transit → Delivered

Services & maintenance

Request logged → Technician on the way → Service completed

Rename every stage. Choose its message. Add your team. Or connect your existing system through the API.
03
PRICING WITHOUT SURPRISES

Choose the sender. Then choose the plan.

Start with Awam's managed number, or connect your own WhatsApp Business number. Admin prices appear here automatically.

FREE START10 EGP credit lands in your wallet when you sign upTake my free credit ←
…
04

Your next customer update can run itself.

Create your workspace, take the free credit, and send the first real test to your own WhatsApp.

Try Awam now →